What is an Annual Support and Maintenance Fee?
The annual support maintenance fee provides secure storing of all your Birkman data as well as access to the platform to generate your Birkman reporting. With the increase in cyber threats and regulatory requirements around privacy of data, Birkman is required to elevate our efforts to maintain the high levels of confidentiality for your data we have always committed to.
How much does it cost?
Please contact firstname.lastname@example.org for pricing.
Who is charged a Maintenance Fee?
Clients that have a BirkmanDirect account with Birkman International are charged this fee.
When is the Maintenance Fee billed?
Independent Consultants are billed their Maintenance Fee in January of each year. Client companies are billed in October. The Maintenance Fee covers a 12-month period. For example, if you are billed in January 2023, the fee covers the period of January 2023 through December 2023.
What happens if the Maintenance Fee is not paid?
The account will be frozen, and BirkmanDirect access will no longer be available until the Maintenance Fee is paid. Your Birkman data will not be lost and you may reactivate your account at any time by paying the outstanding Maintenance Fee. Please contact us for details!
How long does reactivation take?
Please allow 24-48 hours after reactivation fee is received by Birkman.
Does the Maintenance Fee cover all my BirkmanDirect accounts?
The Maintenance Fee covers all BirkmanDirect accounts under the same company umbrella, regardless of package type. Not sure about your accounts? Contact us today!
How can I pay the Maintenance Fee?
This charge will be on a separate invoice in the month that is is charged.