Login issues into BirkmanDirect

• What error message are you getting? 

• • “User authentication failed” 
    • This can mean that either your password or username is incorrect. If you do not know the username please contact [e-mail]  
    • Please click on “forgot password” to reset the password if you know what your username is. 
  • “No such user” 
    • Please contact [e-mail] so we can better assist.  
  • “Birkman Privacy” notice 
    • Your password will need to be updated to the new security standards. A minimum of 8 characters, one number, upper case letter and special symbol.