Although most organizations pour time and resources into achieving and encouraging diversity, many limit their definition of diversity to gender and ethnicity. One of the most daunting diversity challenges — generational diversity — often goes overlooked and unaddressed.
Employers are struggling to balance the different needs and working styles of three distinct generations in the workforce. However, many organizations leave employees and workplace teams on their own to deal with these issues rather than provide guidance and support. Although generational conflict is often seen as larger social issues, they play out every day on the team level in the workplace in ways that hinder productivity and lead to frustration, conflict, and poor morale.